At Ulti188, your privacy is not merely a legal obligation – it is our genuine commitment to every member. This document transparently explains how we collect, use, store and protect your personal information. Please read it carefully so you understand your rights as a member of our platform.
Quick Note: Ulti188 has never sold, rented or disclosed your personal data to third parties for marketing purposes without your consent. Your data remains yours.
The principles that underpin how we protect your personal information
Every financial transaction and personal data transmission at Ulti188 is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banks. Your data is never transmitted in plain text that could be intercepted.
Ulti188 only collects personal data that is strictly necessary to deliver the platform's services. We do not collect irrelevant or excessive information. Every type of data we request has a clear, stated purpose.
This is a promise we have never broken: Ulti188 has never and will never sell, rent or disclose members' personal data to any third party for marketing or commercial purposes without your explicit written consent.
You have the right to access, correct, download or request deletion of your personal data at Ulti188 at any time. You may also opt out of marketing communications while keeping your account active.
Your data is stored in a protected server environment with strict access controls. Only authorised personnel with a legitimate business need may access member data, and all access is logged for internal security audit purposes.
In the event of any security incident affecting your personal data, Ulti188 is committed to notifying affected members as soon as reasonably practicable, along with the steps being taken to address the situation.
This Privacy Policy describes the data protection practices of Ulti188 for all members using our platform in Malaysia. By registering or using the platform Ulti188, you agree to the data collection and usage practices described in this document. This version takes effect from 1 January 2026.
Ulti188 is an online casino entertainment platform providing slots, live casino, table games, poker, blackjack, baccarat, roulette and live sports matches to players in Malaysia. In the course of delivering these services, we need to collect and process certain personal information from our members.
This Privacy Policy sets out clearly and transparently: what data we collect, why we need it, how we use it, who we share it with where necessary, how long we retain it, and what rights you have regarding that data. We believe transparency is the foundation of trust, and trust is the foundation of everything at Ulti188.
Ulti188 collects personal information through several means — directly when you register or interact with the platform, and automatically through standard tracking technologies while you use our services. The categories of data we collect are as follows:
Identity & Registration Data:
Financial & Transaction Data:
Gaming Activity Data:
Technical Data (collected automatically):
Ulti188 uses collected personal data solely for legitimate purposes directly related to the provision of our platform services. We do not use your data for any purpose you have not consented to. The purposes for which data is used are:
Ulti188 does not sell or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances where we need to share data with audited and trusted operational partners:
All third parties that receive data from Ulti188 are contractually bound to use that data only for the specified purposes and must adhere to data protection standards equivalent to or higher than our own.
Ulti188 continuously invests in the latest cybersecurity infrastructure to protect our members' personal data. The technical and organizational measures we implement include:
Platform Ulti188 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control or disable cookies through your web browser settings. However, please note that disabling essential cookies may affect your ability to log in or use certain features of the platform Ulti188.
As a platform that handles financial transactions, Ulti188 subject to applicable anti-money laundering (AML) and counter-terrorism financing (CFT) compliance requirements. This means we are required to collect, verify and retain certain records relating to our members' financial transactions.
The financial transaction records we maintain cover all deposits made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as all winning withdrawals — all denominated in Malaysian Ringgit (MYR). This data is retained for the period required by applicable legal obligations and is not used for any purpose beyond compliance.
We may be required by a competent authority to disclose certain transaction records as part of a legitimate legal investigation. In such cases, Ulti188 will comply with legal requirements while ensuring that any disclosure is limited to only the information strictly necessary.
Ulti188 does not retain your personal data for longer than necessary for the purposes stated in this policy. Retention periods depend on the type of data and the purpose for which it is used:
When data is no longer needed and the minimum retention period has elapsed, Ulti188 will securely delete or anonymise that data using appropriate methods to ensure it cannot be recovered or accessed by unauthorised parties.
As a member Ulti188, you have several important rights regarding your personal data. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within a reasonable timeframe following identity verification.
If your personal data is inaccurate or incomplete, you have the right to request a correction. Update your profile information via account settings or contact our support team.
You may request the deletion of your personal data, subject to any applicable legal retention requirements. Each request will be considered on a case-by-case basis.
Under certain circumstances, you have the right to request that we restrict how your data is used while any issue or inquiry is being resolved.
You have the right to receive a copy of your personal data in a machine-readable format for the purpose of transferring it to another service where applicable.
You may opt out of marketing communications at any time via the unsubscribe link in promotional emails or by contacting our support team.
To exercise any of the rights above, contact our privacy team by email at support@ulti188.best or via 24/7 Live Chat. We will process your request promptly once the required identity verification is completed.
Ulti188 is an entertainment platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, store or process any personal information from children or individuals under the age of 18.
Our registration process requires age verification and we employ a range of technical and procedural measures to prevent registration by underage individuals. Should we become aware that personal data belonging to a person under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.
Ulti188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our platform practices, new legal requirements or member feedback. Any changes made will be published on this page with a clearly visible latest update date.
For material changes that significantly affect how we use your personal data, we will endeavor to notify you via email or a prominent notice on the platform before the changes take effect. This gives you the opportunity to review the updates and make an informed decision about your continued use of our platform.
Continued use of the platform Ulti188 after an updated Privacy Policy is published will be considered your acceptance of the revised policy. It is your responsibility to review this page periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, we are here to listen and help. The Ulti188 the party responsible for data protection can be reached through the following channels:
We are committed to responding to all privacy-related enquiries within a reasonable working timeframe. For requests involving data access, correction or deletion, please include proof of identity to help expedite the verification process. Your privacy is our priority at Ulti188 – please do not hesitate to reach out to us.
You have full control – these are rights you can exercise at any time
Submit a data access request via email or Live Chat and we will provide a summary of the personal data we hold in relation to your account.
If any name, phone number or other details in your account are incorrect, log in to your profile settings or contact our support team for an immediate correction.
Click "Unsubscribe" in any marketing email we send, or contact our support team to opt out without affecting your active account.
This Privacy Policy should be read alongside the following documents for a complete picture of your rights and responsibilities as a member of Ulti188: Terms & Conditions which sets out the rules for using the platform, and the Responsible Gaming that provides guidance and tools for healthy, responsible play.
For any inquiries regarding this privacy policy, email us at support@ulti188.best or use the Live Chat 24/7 on the platform.
Answers to the most frequently asked questions about privacy and data protection at Ulti188